Mastering the Art of Project and Task Triage The “fighting...
Nothing about a professional life spanning 40+ years has been predictable or standard. This diversity of experience provides a rare perspective in both technology and business operations whether in house, outsourced, or in transition.
Chris Kinsey, Principal
M.Ed., M.S., M.B.A.
Pinch hitter in C-Suite or other senior leadership roles onsite or remote with experience in business acquisitions, transitions, and divestitures.
CEO of a tech start-up in the automated software quality space. Served multiple COO/CIO equivalent roles at Citi and IBM. Average P&L responsibility of $75 million. Global P&L responsibility to $300 million.
It is unfortunately common for initiatives that looked good in pro forma financials to experience stress in delivery. Prompt, pragmatic, pointed intervention in these situations can turn things around, or terminate the bleeding to stop accruing damage. “They tried real hard” is an epitaph, not an endorsement.
Whether in house or outsourced, developing and managing a commitment to quality service delivery is key to achieving transformative results.
“We’ve been doing it this way successfully for years.” Are your competitors more successful doing it some other way? Have you looked at optimization? What is the P&L on tradition?
Chris was the first employee in GE Capital, and one of the first in GE, to hold the title of Director of Process & Quality. It was there that Chris developed the SELF HELP approach that carried forward to multiple Global 500 successes in process optimization. Read about SELF HELP in our Practical Observations blog.
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